When the Chief Technology Officer for West Contra Costa Unified School District, Tracey Logan, confirmed that thousands of student laptops were due to be replaced by new computers, she saw an opportunity to advance digital equity. Having previously referred an equipment donation from another organization, she knew how efficiently Tech Exchange’s warehouse team accepts, sorts, and refurbishes computers for the community. After reaching out to Executive Director Seth Hubbert, a resolution was created and sent to the WCCUSD Board of Directors.
We are thrilled and grateful to announce that on August 25, 2021, the resolution was approved! Tech Exchange has already received the first batch of equipment. The 12,000 Lenovo N23/N24 laptops from WCCUSD are deemed “enterprise end-of-life” — but after our staff evaluates and upgrades them, the computers will become an important part of Tech Exchange’s efforts to close the digital divide.
In operation for over 25 years, Tech Exchange’s computer refurbishment process is a well-oiled machine. After our drivers pick up the donated devices and bring them to our warehouse, equipment is sorted, tested and data wiped. Usable devices are put into production where we load an operating system and additional software to bring them up-to-date and cloud-ready prior to sending them to clients and families through our programs. Any devices that are not salvageable are responsibly recycled through our program partner Civic Corps.
This equipment donation from WCCUSD will allow Tech Exchange to connect thousands of students and families with a free laptop with a one-year warranty. Tech Exchange also provides free ongoing tech support at our Tech Hub or through our call center, along with digital skills training and guidance in signing up for affordable internet. We appreciate all the supporters who make our work possible, and extend our special thanks to Tracey Logan and the Board of Directors at West Contra Costa County Unified School District for this remarkable gift.